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Privacy Policy

Charisol (“we” or “our”) is committed to protecting the privacy of all individuals in respect of whom we hold personal information. Please read the following Privacy Policy that explains how we use and protect your personal information.

Definitions

Personal Data: a collection of all the information you submit to us via our website.

Cookies: Cookies are small files that websites send to your device to monitor and remember certain information about you.

User: You or a third party that accesses our website.

Website: the website you’re currently using and any sub-domains of this site unless expressly excluded by their terms and conditions.

The Data We Collect About You

While using our service, we may ask you to provide certain personally identifiable information to contact or identify you (“Personal Data”). This information may include:

  • Profile data, such as your name, email address, location, and phone number;
  • Financial data, such as your card information, billing address, and payment options may also be required by our payment service providers;
  • Technical information, such as the type of mobile device and internet browser you use, your computer IP address, data about the pages you access, mobile device ID or unique identifier, statistics on page views, standard Web log data, still and moving images, etc;
  • Marketing data, such as users feedback; and
    Usage data, such as time spent on our site, when you opened our application, device data and learning statistics (time spent practising, test scores, etc.).

How We Use Your Personal Data

Charisol uses the collected data for various purposes:

  • Manage your relationship with us.
  • Provide and maintain our service.
  • Allow you to participate in interactive features of our service when you choose to do so.
  • Provide you with notices about our services or offers etc.
  • Make the Platform user-friendly by ensuring that you do not have to enter information more than once.
  • Notify you about changes to our service.
  • Gather analysis or valuable information so that we can improve our service.
  • Recommend products or services which may be of interest to you.
  • Enable us to provide resources that are most relevant to you.
  • Monitor the usage of our service.
  • Detect, prevent and address technical issues.
  • Fulfil any other purpose for which you provide it.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Security and Retention of data

We take reasonable precautions and follow industry best practices to ensure that your data is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Charisol will keep your personal information as long as you are a registered subscriber or user of our products and services and for a reasonable time afterwards.

Cookies

We use cookies, upon your acceptance to uniquely identify your browser and distinguish you from other users of our website. Using cookies, we track your preferences and provide you with a personalized experience when you browse our website.

We use Strictly Necessary Cookies to enable you to access features of our website, Analytical/Performance Cookies to help us keep track of users and how well the website performs. Functionality Cookies allow our website to remember your preferences and choices for an improved user experience. While Targeting and Advertising Cookies enable us to gather information from you on your device to display advertisements based on relevant topics that interest you. (We may share the information collected from the targeting and advertising cookies with any third parties strictly for advertisement purposes)

We do not share the information the other three cookies (strictly necessary cookies, analytical/performance cookies and functionality cookies) collect with any third parties.

Third-Party Links

Our site may contain links to other websites that are not operated by us. If you click on any, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We do not have control over and do not assume responsibility for the content, privacy policies or practices of any third-party sites or their services.

Payment Gateway

All financial and billing information that we collect through the site is used solely to check the qualifications of prospective customers and to bill for our service. Charisol leverages third-party intermediaries to manage credit card processing who uses the information for the sole purpose of credit card processing. (Charisol does not use any billing information for marketing or promotional purposes)

We or the third-party intermediaries do not store your card data on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your transaction. After that is complete, your transaction information is not saved.

Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Changes to this privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. In case of any material changes to this policy, we will notify you of the update to keep you aware of the information we collect, how we use it and under what circumstances, if any, we use or disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to offer services to you.

Questions

If you have any questions about this Privacy Policy, contact us at [email protected]

Charisol

[email protected]

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