5 EFFECTIVE CUSTOMER RETENTION STRATEGIES FOR BUSINESSES
Customer retention has become a buzzword for small business owners today as they continue to see how greatly it benefits their business. Combining intentional marketing, social media, and brand strategies can encourage customers to stay with your business longer. It doesn’t matter what lead generation and customer acquisition practices your business has. What effective customer […]
The Importance of User Experience in Customer Relationship Management
The primary goal of any business is to generate profits over time and one of the ways this is possible is through effective customer relationship management (CRM). One familiar term in business is user experience and how it has a direct impact on businesses, as it plays a huge role in customer experience, which further […]
